Cover Technician - Dallas, TX in Hutchins, TX at KAR Auction Services

Date Posted: 10/10/2019

Job Snapshot

Job Description

The position is responsible for providing coverage for emergencies and vacations, assisting in the development of route Work as time allows and routing any field technical issues to appropriate department for resolution. The position requires 75% travel. Interface directly with locksmiths, Regional Managers, and HTL Directors. The position reports to the Regional Manager. This is not a safety sensitive position.

Responsibilities and Duties:

During training, we give you all the tools to develop your market and increase your income through a bonus plan. A valid driver's license is required. All final candidates will be subject to a background check, which includes a criminal, MVR and drug test.

1. Work as a Cover Key Technician, providing coverage for emergencies and vacations.

         Arrive at the location at the time determined by customer and HTL management.

         Ensure that all applicable vehicles have 2 keys and 1 remote that are fully functional

         Stay on the property for the duration of the time needed to complete all of the customer’s needs

         When workload is completed the technician is required to move onto the next location or Route customer.

         Prior to exiting the property the HTL technician is to “check out” with their appropriate inventory and service personnel to ensure no additional work is present and to notify them you are leaving.

         The technician’s will collect payment for work performed for any route customer.

         The technician will actively search and secure new customers with the assistance of HTL Management.

         The Technician must adhere to the rules put forth by HTL management and strict adhesion to the role assigned by the customer.

2.    Assist with the development of Route Work as time allows.

3.    Assist with any field technical issues and route issues to appropriate department for resolution.